Contact us
Send us a message, a suggestion or a correction about the Riyadh Metro — we usually reply within 24 to 48 hours.
Send a message
If you spot something inaccurate, want to suggest an addition, or have a question about the Riyadh Metro, write to us at [email protected]. We read every message.
Important: this is an independent information site, not the official Riyadh Metro website. We cannot deal with cards, refunds or lost property — for those, contact the Riyadh Public Transport Authority on 19933 (24/7).
Contact details
Email[email protected]
Websitehttps://riyadhmetro.org
LocationRiyadh, Saudi Arabia 🇸🇦
Response timeUsually within 24 to 48 hours
Looking for fares, lost property, timing changes or service information? See our regularly updated Fares and tickets, Timings and home pages — we publish any operational change as soon as we hear about it.
Frequently asked questions
Usually within 24 to 48 hours on working days. We are a small team — thanks for your patience.
Unfortunately not. This is an independent information site — we are not the operator and we have no access to cards or balances. Go to a ticket office at any station, or call the Riyadh Public Transport Authority customer service centre on 19933. Details on the darb card page.
Please tell us. We correct any error as soon as we can verify it against an official source, and this is one of the most useful things you can send us. Include the page link and the correct information if you can.
Yes, we welcome reader contributions. Send the photo with a short description of the station or line, and we’ll credit you by name.